our staff

To ensure we match the right carer to our clients, we look into each carer and clients background. All our carers are from diverse backgrounds and experiences and it is important to us to make sure we match the correct carer with each individual

Care Provision

We provide all types of care from personal care and practical support, through to more complex and specialist care. 

OUR MISION STATEMENT IS:
​
Identify everyone 
Never underestimate
Do not take over 
Emotional well-being
Pride
Everyone's opinion counts 
Notice changes
Diversity for all
Engage the client
Needs assessed
Communicate and listen
Encourage individuality

What our staff say

"I enjoy working for NNCA. I have worked in health care for many years, and was so happy to come and work for a company that has such strong values.  All the staff work together to make sure the client is well cared for.  It is a pleasure to work for NNCA, I hope to continue this for many years". Helen Daventry

"I love my job as a carer, I look forward to going to work each day. It is amazing the sense of pride and fulfilment it gives you". Grace Kettering

"I have worked for NNCA for 15 years.  Care has changed so much since i started but NNCA has always remained a great company to work for.  They really care about their clients and staff. They have an amazing team, we are like a big family and I love working here". Charlie Northampton

Quality and Staffing

NNCA have been registered with the Care Quality Commission since 2004 and we are members of UKHCA.


Our office staff are also experienced carers and have worked in the care industry for many years in a variety of settings, from care in your home. The office staff are available Monday to Friday 8am till 5pm and there is an on-call service that operates outside of office hours for emergency phone calls.

All our staff regardless of previous experience under go a extensive 3 day intensive course in our training centre.  All our health care workers must also complete a CQC mandatory training course. We also offer all staff training in specialism areas, such as spinal injuries, peg feeding, tracheostomy care, stoma care, MND, MS. and dementia  All staff are DBS checked and spot checked every month, with feedback forms form clients and families so we can ensure your care is working for you. Clients happiness and well being is at the fore front of what we do.
Please see our testimonials page to see what our clients have to say about NNCA and our staff.

---